Main Mission – Siyabalanda Global Souls Network https://siyabalanda.co.za Building positive minds, with positive attitudes & positive life skills will ensure a positive generation and generations to come. Sun, 03 Oct 2021 20:54:33 +0000 en-ZA hourly 1 https://wordpress.org/?v=6.5.2 https://siyabalanda.co.za/wp-content/uploads/2021/10/cropped-logo-32x32.png Main Mission – Siyabalanda Global Souls Network https://siyabalanda.co.za 32 32 Thuso Platform https://siyabalanda.co.za/services/thuso-platform/ Sun, 12 Sep 2021 08:55:46 +0000 http://siyabalanda.co.za/dev/?post_type=cpt_services&p=249 Coming Soon!

(Your 24/7 GBVF Real-time Response & Support Centre)

  • Siyabalanda has conceived and will be launching –‘Thuso Platform’ early in 2022.
  • Thuso Platform will comprise of a Web + Mobile App backed up by 24/7 Call Centre Management geared at becoming your reliable Real-time Response and Support Centre benefiting mostly women and children in our fight against Gender-Based Violence & Femicide.
  • Thuso Platform will recruit, scan, train and mandate active 24/7 Psycho-Socio Support Teams represented in every ward within any given Local Municipality of South Africa. In countering the deficiency of professionals available to address victims and perceived targets we believe our concept of incorporating those with qualifications in counseling and or psychology as a subject will make it easier as particular field skills will be transferred to them through our Team Building Workshops. This process and initiative will be made possible through strategic collaborations with the SAPS, Department of Social Development, the Department of Women, Youth & Persons with disabilities and other community-based stakeholders.
  • Thuso Platform will integrate services from Professional Social Workers, SAPS, Judiciary, Health Department, Emergency Service Providers, Collaborating Security Companies, Safety Homes and Community Based GBVF Entities etc. 
  • Thuso Platform will activate in every ward of any given Local Municipality a representation of the platform operating as Community GBVF Watch Units. These units will be made up of at most not less than 70% of Unemployed Youth within the targeted demographic setting. The platform believes in the visibility of community-based eyes and ears working hand-in-hand with law enforcement agents in fighting GBVF.
  • Thuso Mobile App will have among other repository features: Call Functionality, Chat Functionality, Capacity to Upload (limited size) Audio/Video Files, In-App Messaging, Tracker for Users/Beneficiaries, Login & Authentification, User/Beneficiary Profile, Online GBVF Educational Channel, Panic Button etc.
  • Thuso Call Centre Management Team will operate on a cloud-based system. All inquiries, requests for help and alerts raised through the Mobile App/Web/Platform linked avenues will land on the Call Centre Monitoring system and get profiled, categorized and assigned for action +follow-up. All service providers will receive the processed command from our Call Centre. The Staff at the Call Centre will be available 24/7. No victim should fail to get help because no one was there to take the action required, we promise to be available for this cause.

“Our nation needs, as a matter of urgency, what one writer has called an RDP of the soul’. When we succeed in changing our own way of doing things, when we make progress in transforming society at all levels. We shall not only be improving our own quality of life. We shall also be laying the basis for a future of hope for our children and grandchildren”
Nelson Mandela

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